I don’t know how many times people have come to me with a company needing accounts prepared urgently. They haven’t even got a full set of bank statements, let alone ones downloaded as spreadsheets!
So I tell them that they have to either download them as spreadsheets or type them up if they are in such a hurry!
Then there is the shock.
They have an account with Barclays, and Barclays tell them them that as they have printed statements, they can’t go back and print out anything from the online service older than three months!
Then there is the bigger shock. There is the new client who has heard about the trap of the above (presumably they were warned about it by Barclays staff?), so they opted for the Barclays online service. And what do they find? They can go back more than three months (yippee!). But wait for it! They can only download the statements as PDFs. Completely inanimate unsortable, uneditable PDFs. Useless.
So if you are opening a bank account.
Keep clear of Barclays until they change.